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SYNKRON WEST AFRICA LIMITED

By submitting a Purchase Order, the Buyer accepts these standard terms in full. The complete Terms and Conditions are available at https://www.synkron.africa/terms-ng.

Scope: Synkron West Africa Limited supplies business-to-business only. Goods are manufactured by OEMs; warranties are those of the respective OEMs and passed through to the extent transferable.

Order Acceptance: A binding contract is formed upon Synkron West Africa Limited’s written Order Confirmation. Synkron West Africa Limited may decline any order without liability.

Pricing: Prices exclude VAT, duties, and local taxes unless expressly stated otherwise. Prices may be adjusted for documented cost increases exceeding 5% before delivery.

Payment: New buyers — payment in advance or confirmed letter of credit. Approved buyers — Net 30 days from invoice. Late payments incur a recurring fee of 3% per month (36% per annum) on the overdue balance, accruing month-on-month until settled. A 5% early-settlement discount applies if payment is cleared within 15 days (excludes advance-payment terms).

Delivery & Risk: Delivery dates are estimates. Delivery is complete when Goods are handed to the first carrier (Incoterms 2020 as quoted; otherwise Ex Works). Risk passes to the Buyer at that point. Local transport, airport transfers, and site transport are for the Buyer’s account.

Title: Ownership remains with Synkron West Africa Limited until full payment of the purchase price and all other amounts owing are received in cleared funds.

Services: Normal Working Hours are Monday–Friday 08:00–17:00 and Saturday 08:00–13:00 (WAT). Overtime is charged at 1.5× for weekday/Saturday after-hours and 2× for Sundays and Nigerian Public Holidays. Final invoices are based on signed timesheets and proven expense receipts.

Returns & Cancellation: No returns without prior written authorization. Accepted orders may not be cancelled without Synkron West Africa Limited’s written consent; the Buyer shall reimburse all non-recoverable costs, and a cancellation fee of up to 15% may apply. Custom items may not be cancelled once production has commenced.

Governing Law & Disputes: Governed by the laws of the Federal Republic of Nigeria. Disputes shall first be negotiated at senior-management level for 30 days. Unresolved disputes shall be finally settled by arbitration in Lagos under the Lagos Court of Arbitration (LCA) Rules, in accordance with the Arbitration and Mediation Act 2023.

Export Compliance: The Buyer is responsible for all import licences, customs clearance, duties, taxes, and inland transport in the destination country.

Data & Confidentiality: Personal data is processed in accordance with the Nigeria Data Protection Act, 2023. All Intellectual Property in Goods and documentation remains the property of the respective OEMs or Synkron West Africa Limited.

SECTION B — FULL TERMS & CONDITIONS

1. INTERPRETATION AND DEFINITIONS

1.1 In these Terms and Conditions, unless the context otherwise requires:

  • "Agreement" means the contract of sale or service formed between Synkron West Africa Limited and the Buyer, incorporating these Terms and Conditions, the applicable Purchase Order, and any written variations agreed upon by both parties.

  • "Buyer" means any company, partnership, corporate entity, government body, or organisation acquiring Goods or Services for commercial, industrial, or institutional purposes. For the avoidance of doubt, Synkron West Africa Limited does not sell to individual consumers.

  • "Delivery Date" means the estimated date on which the Goods are made available to the carrier or the Services are scheduled to commence, as specified in the quotation or order confirmation.

  • "Force Majeure" means any event beyond the reasonable control of the affected party, including but not limited to acts of God, natural disasters, pandemics, epidemics, wars, terrorism, riots, civil commotion, strikes, lockouts, industrial disputes, fires, floods, droughts, earthquakes, freight embargoes, port closures, transportation delays, accidents, government actions, regulatory changes, sanctions, export or import restrictions, failure of suppliers or subcontractors, power failures, and interruptions to telecommunications or internet services.

  • "Goods" means any products, equipment, machinery, components, or materials supplied by Synkron West Africa Limited under the Agreement. Goods are manufactured by original equipment manufacturers (OEMs) and supplied by Synkron West Africa Limited in its capacity as a regional distribution and integration partner.

  • "Intellectual Property" means all patents, trademarks, copyrights, designs, trade secrets, know-how, and other proprietary rights.

  • "Nigerian Public Holiday" means any day declared as a public holiday under the Nigerian Public Holidays Act or by official gazettement.

  • "OEM" means the original equipment manufacturer of the Goods.

  • "Overtime Hours" means any hours worked before 08:00 or after 17:00 on weekdays; any hours worked after 13:00 on Saturdays; and all hours worked on Sundays and Nigerian Public Holidays.

  • "Services" means any installation, commissioning, training, repair, maintenance, technical support, or other services provided by Synkron West Africa Limited under the Agreement.

  • "Synkron" means Synkron West Africa Limited.

  • "Working Hours" means Monday to Friday between 08:00 and 17:00 hours with a one-hour break, and Saturday between 08:00 and 13:00 hours, West Africa Time (WAT, UTC+1).

2. APPLICATION AND PRIORITY OF TERMS

2.1 These Terms and Conditions constitute the entire agreement between the parties concerning the subject matter herein and supersede all prior negotiations, representations, and understandings, whether written or oral.

2.2 Submission of a Purchase Order by the Buyer constitutes unconditional acceptance of these Terms and Conditions. No contract is formed until Synkron issues a written Order Confirmation. Synkron reserves the right to decline any order, in whole or in part, without giving reasons.

2.3 Any terms and conditions appearing in the Buyer's purchase orders, correspondence, or other documents that are inconsistent with, or add to, these Terms and Conditions shall be void and of no effect, unless specifically agreed to in writing by a duly authorized director of Synkron.

2.4 Synkron's failure to object to provisions contained in the Buyer's documents shall not constitute a waiver of these Terms and Conditions nor an acceptance of the Buyer's terms.

2.5 These Terms and Conditions apply to all transactions with Buyers located in Nigeria and elsewhere on the African continent, subject to the dispute resolution provisions in Clause 16.

3. QUOTATIONS, ORDERS, AND ACCEPTANCE

3.1 All quotations issued by Synkron are valid for thirty (30) calendar days from the date of issue, unless otherwise stated in writing. Quotations do not constitute an offer and are subject to withdrawal or revision at any time prior to formal acceptance.

3.2 A binding Agreement is formed only upon:

  • (a) receipt by Synkron of the Buyer's official Purchase Order; and

  • (b) written Order Confirmation issued by Synkron.

3.3 The Buyer is responsible for ensuring that the Goods and Services described in its order are suitable for its intended purpose. Synkron assumes no duty to advise on the selection, application, or compatibility of Goods beyond the specifications provided by the OEM.

4. PRICES, TAXES, AND COSTS

4.1 Unless otherwise agreed in writing, all prices quoted are:

  • (a) based on costs ruling at the date of quotation;

  • (b) exclusive of Value Added Tax (VAT), excise duty, and any other sales taxes or levies imposed by the relevant taxing authority;

  • (c) exclusive of import duties, customs duties, tariffs, customs clearance fees, port charges, and any other charges levied by governmental or regulatory authorities in the destination country; and

  • (d) exclusive of insurance and freight costs, unless expressly stated as delivered terms.

4.2 Synkron reserves the right to adjust prices to reflect variations in the cost of materials, labour, transport, fuel, energy, customs duties, tariffs, foreign exchange rates, or other costs occurring between the date of quotation and the date of delivery or performance, where such variations exceed five percent (5%) of the quoted price. Synkron shall notify the Buyer of any such adjustment in writing prior to delivery, and the Buyer may cancel the affected portion of the order without penalty if the adjusted price is not acceptable.

4.3 All taxes, duties, and levies arising from the transaction shall be borne by the Buyer. Where Synkron is required by law to collect and remit taxes, the Buyer shall pay such taxes in addition to the contract price.

4.4 For deliveries outside Nigeria:

  • (a) the Buyer is solely responsible for complying with all import regulations, licensing requirements, and customs formalities in the destination country;

  • (b) the Buyer shall bear all costs of customs clearance, duties, taxes, and inland transportation from the point of entry; and

  • (c) Synkron shall provide commercial invoices, packing lists, certificates of origin, and other standard export documentation as reasonably required for customs clearance, provided the Buyer requests such documents at least fourteen (14) days before the scheduled shipment date.

5. PAYMENT TERMS

5.1 Unless otherwise approved in writing by Synkron, payment terms are as follows:

  • (a) New Buyers: Full payment in advance or confirmed irrevocable letter of credit, at Synkron's discretion.

  • (b) Approved Buyers: Payment within thirty (30) days from the date of invoice.

  • (c) Large Projects: Milestone-based payments as specified in the written project agreement.

5.2 All payments shall be made in the currency specified in the invoice. Where payments are made in a currency other than that specified, the Buyer shall bear all conversion costs and risks.

5.3 Payments shall be made by electronic funds transfer to Synkron's designated bank account, or by such other method as Synkron may specify in writing.

5.4 A discount of five percent (5%) on the total invoice value shall be offered for payments cleared within fifteen (15) days of the invoice date, provided the Buyer is not on Net Zero or Advance Payment terms. This discount shall be applied to the net invoice amount excluding taxes and shipping costs.

5.5 If the Buyer fails to make payment by the due date:

  • (a) Synkron may, without prejudice to its other rights, suspend further deliveries and/or performance of Services until satisfactory security or payment is received;

  • (b) the Buyer shall pay a recurring late fee of three percent (3%) per month (thirty-six percent (36%) per annum) on the total overdue amount, accruing on a month-on-month basis until the debt is fully extinguished;

  • (c) Synkron may charge reasonable recovery costs, including administrative costs and legal fees on an attorney-and-own-client basis, in recovering overdue amounts.

5.6 The Buyer shall not withhold, deduct, or set off any amount from payments due without Synkron's prior written consent.

5.7 Acceptance of late or partial payment shall not constitute a waiver of Synkron's rights to the full amount due, nor shall it preclude Synkron from exercising any remedy for the Buyer's default.

6. DELIVERY, SHIPPING, AND RISK

6.1 Upon receipt of the Buyer's official Purchase Order and any required advance payment, the estimated delivery time shall be as stated in the order confirmation, subject to the availability of materials, components, and qualified technicians. All delivery dates are estimates only and are not guaranteed.

6.2 Synkron shall use reasonable commercial endeavours to meet estimated delivery dates but shall have no liability for delays caused by:

  • (a) Force Majeure events;

  • (b) the Buyer's failure to provide timely specifications, approvals, site access, or preparatory work;

  • (c) delays by the Buyer's nominated carriers, freight forwarders, or customs agents;

  • (d) export or import licensing delays; or

  • (e) delays caused by Synkron's suppliers or subcontractors, where Synkron has exercised reasonable diligence in procurement.

6.3 Unless otherwise agreed in writing:

  • (a) delivery of Goods shall be deemed to occur when the Goods are handed over to the carrier nominated by the Buyer or, where Synkron arranges carriage, when the Goods are handed over to the first carrier;

  • (b) for cross-border deliveries, Synkron shall deliver Goods on an Incoterms 2020 basis as specified in the quotation (e.g., EXW, FCA, CPT, CIP, DAP, DPU, DDP);

  • (c) where no Incoterm is specified, delivery shall be Ex Works (EXW) Synkron's premises or designated factory.

6.4 Risk in the Goods shall pass to the Buyer upon delivery in accordance with the agreed Incoterm or, in the absence of an agreed Incoterm, upon handover to the carrier. The Buyer assumes all risks of loss, damage, or shortage in transit and must file any claims directly with the carrier or insurer.

6.5 Local transport, including airport transfers in the Buyer's country and transport to and from the factory or installation site, shall be arranged and paid for directly by the Buyer, unless Synkron has expressly agreed otherwise in writing.

6.6 The Buyer shall ensure that the site is safe, accessible, and adequately prepared for the performance of Services. The Buyer shall provide utilities, scaffolding, lifting equipment, and security as necessary, at no cost to Synkron.

6.7 Normal Working Hours for Synkron's technicians are as defined in Clause 1. Overtime rates shall apply for work performed outside Normal Working Hours, including Sundays and Nigerian Public Holidays, at one and one-half (1.5) times the standard hourly rate for weekdays after hours and Saturdays after 13:00, and at double (2.0) times the standard hourly rate for Sundays and Nigerian Public Holidays.

6.8 Where Services are provided on a time-and-materials basis, the final invoice shall be based on:

  • (a) proven expense receipts for travel, accommodation, meals, and materials; and

  • (b) actual work hours as recorded on signed timesheets, subject to the Working Hours and Overtime provisions above.

7. TITLE AND RETENTION OF OWNERSHIP

7.1 Title to the Goods shall remain vested in Synkron and shall not pass to the Buyer until:

  • (a) the full purchase price of the Goods has been received by Synkron in cleared funds; and

  • (b) all other amounts owing by the Buyer to Synkron under this or any other agreement have been paid in full.

7.2 Until title passes:

  • (a) the Buyer shall hold the Goods as bailee for Synkron;

  • (b) the Buyer shall store the Goods separately and clearly identify them as the property of Synkron;

  • (c) the Buyer shall not pledge, charge, sell, or otherwise deal with the Goods except in the ordinary course of its business;

  • (d) Synkron may enter the Buyer's premises to inspect and, if payment is overdue, recover the Goods, provided Synkron acts reasonably and minimizes disruption to the Buyer's operations.

7.3 Where Goods are attached to immovable property or other assets, the Buyer agrees to execute all documents and perform all acts necessary to protect and maintain Synkron's title, including registering a reservation of ownership where permitted by local law.

7.4 The passing of risk in accordance with Clause 6.4 is independent of the passing of title. The Buyer's obligation to insure the Goods against all risks from the point of delivery is not affected by the retention of title.

8. WARRANTIES

8.1 Synkron is a regional distribution and integration partner. The Goods are manufactured by OEMs. Synkron does not manufacture the Goods and makes no independent warranty as to their quality, performance, fitness for purpose, or merchantability.

8.2 To the extent that the OEM provides a warranty for the Goods and such warranty is transferable, Synkron shall pass through the benefit of that OEM warranty to the Buyer. Synkron's role in respect of warranty claims is limited to facilitating the submission of claims to the relevant OEM and coordinating any remedial action approved by the OEM.

8.3 The terms, duration, and scope of any applicable warranty are determined by the OEM's standard warranty terms and conditions. The Buyer acknowledges that different OEMs may have different warranty periods, exclusions, and claim procedures.

8.4 Synkron shall have no obligation to repair, replace, or refund any Goods except to the extent that the OEM approves such remedy under its warranty programme. Any warranty support provided by Synkron is contingent upon:

  • (a) the OEM's approval of the warranty claim;

  • (b) the Buyer's compliance with the OEM's warranty registration, maintenance, and claim submission requirements;

  • (c) the Buyer's full payment of all amounts due under the Agreement; and

  • (d) the Buyer's compliance with these Terms and Conditions.

8.5 Without limiting the foregoing, Synkron shall have no liability for, and the OEM warranty shall not extend to:

  • (a) defects caused by misuse, abuse, negligence, accident, or improper installation by the Buyer or third parties;

  • (b) normal wear and tear;

  • (c) damage caused by abrasive, corrosive, or other hostile materials, or by operation outside specifications;

  • (d) Goods modified, repaired, or tampered with by unauthorized persons;

  • (e) consumables, spare parts subject to normal replacement, or perishable items;

  • (f) any defect arising after the expiry of the OEM's warranty period.

8.6 The Buyer acknowledges that motors, electrical components, software, and accessories manufactured by third parties are subject solely to the respective manufacturer's warranty terms.

8.7 Synkron warrants that Services shall be performed with reasonable care and skill by qualified personnel. If the Buyer notifies Synkron in writing of any defect in the Services within thirty (30) days of completion, Synkron shall re-perform the defective Services at no additional charge.

9. LIMITATION OF LIABILITY

9.1 Subject to Clause 9.2, Synkron's total aggregate liability arising out of or in connection with the Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the total contract price paid or payable by the Buyer for the specific Goods or Services giving rise to the liability.

9.2 Nothing in these Terms and Conditions shall limit or exclude Synkron's liability for:

  • (a) death or personal injury caused by Synkron's negligence or that of its employees, agents, or subcontractors;

  • (b) fraud or fraudulent misrepresentation;

  • (c) breach of the implied term as to title and quiet possession; or

  • (d) any other liability that cannot be limited or excluded under Nigerian law.

9.3 Synkron shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage, including but not limited to loss of profit, loss of revenue, loss of business, loss of anticipated savings, loss of goodwill, business interruption, or loss of data, even if advised of the possibility of such loss, except where such liability arises from gross negligence or wilful misconduct.

9.4 Synkron accepts no liability for damage or wear of any nature caused by abrasive or corrosive materials used in connection with the Goods. Synkron assumes no responsibility for compliance with any regulations, codes, standards, or ordinances applicable to the installation, location, operations, or maintenance of the Goods in the Buyer's jurisdiction.

9.5 The Buyer shall take all reasonable steps to mitigate any loss or damage arising from Synkron's breach or default.

9.6 No claim shall be brought against Synkron more than twelve (12) months after the date on which the cause of action accrued, or the date of delivery or completion of Services, whichever is later.

10. RETURNS AND CANCELLATION

10.1 Goods may not be returned without Synkron's prior written authorization. Unauthorized returns shall be refused or subject to a handling charge and transportation costs as determined by Synkron.

10.2 Where return is authorized:

  • (a) the Goods must be unused, in original packaging, and in resalable condition;

  • (b) the Buyer shall bear all transportation and handling costs;

  • (c) credit shall be issued after inspection and acceptance by Synkron, less any applicable restocking or handling charges.

10.3 Where Goods are found to be defective within the applicable OEM warranty period, Synkron shall coordinate with the OEM to arrange collection or authorize return in accordance with the OEM's procedures.

10.4 Accepted orders may not be cancelled by the Buyer without Synkron's written consent. Where cancellation is agreed:

  • (a) the Buyer shall reimburse Synkron for all non-recoverable expenses incurred up to the date of cancellation, including costs of materials procured, fabrication work performed, and committed subcontracts;

  • (b) a cancellation fee of up to fifteen percent (15%) of the order value may be charged to cover administrative and overhead costs;

  • (c) customized or bespoke Goods that have entered production may not be cancelled.

10.5 Synkron may cancel an order without liability if:

  • (a) the Buyer fails to provide required advance payment or security within the agreed timeframe;

  • (b) the Buyer becomes insolvent, enters liquidation, or ceases to carry on business; or

  • (c) the Goods become unavailable due to circumstances beyond Synkron's reasonable control, despite Synkron's diligent efforts to procure them.

11. FORCE MAJEURE

11.1 Neither party shall be liable for any failure or delay in performing its obligations under the Agreement to the extent that such failure or delay is caused by a Force Majeure event.

11.2 The affected party shall:

  • (a) notify the other party in writing within seven (7) days of the Force Majeure event occurring;

  • (b) provide reasonable details of the event and its expected duration; and

  • (c) use reasonable endeavours to mitigate the effect of the event and resume performance as soon as practicable.

11.3 If a Force Majeure event continues for more than sixty (60) consecutive days, either party may terminate the Agreement by written notice without penalty, except that the Buyer shall pay for all Goods delivered and Services performed prior to termination.

11.4 Force Majeure shall not relieve the Buyer of its obligation to make payments that fell due prior to the Force Majeure event.

12. INTELLECTUAL PROPERTY

12.1 All Intellectual Property in the Goods, designs, drawings, software, manuals, technical documentation, and know-how shall remain the exclusive property of the relevant OEM or Synkron or its licensors.

12.2 The Buyer is granted a non-exclusive, non-transferable licence to use any software or documentation supplied with the Goods solely for the purpose of operating the Goods. No reverse engineering, decompilation, or modification is permitted without Synkron's written consent.

12.3 Synkron shall indemnify the Buyer against direct damages awarded by a court of competent jurisdiction for infringement of third-party Intellectual Property rights by the Goods, provided the Buyer:

  • (a) notifies Synkron promptly in writing of any claim;

  • (b) allows Synkron sole control of the defence and settlement; and

  • (c) provides reasonable cooperation and assistance.

12.4 Synkron's obligation under Clause 12.3 shall not apply where the infringement arises from:

  • (a) Synkron's compliance with the Buyer's specific designs or specifications;

  • (b) modification of the Goods by the Buyer or third parties; or

  • (c) use of the Goods in combination with non-Synkron products or in a manner not intended by the OEM.

13. DATA PROTECTION AND CONFIDENTIALITY

13.1 Synkron shall process any personal data collected from the Buyer in accordance with the Nigeria Data Protection Act, 2023, and any analogous legislation in the Buyer's jurisdiction. Synkron shall:

  • (a) collect and process personal data only for lawful purposes related to the performance of the Agreement;

  • (b) implement appropriate technical and organizational security measures; and

  • (c) not disclose personal data to third parties except as necessary for performance or as required by law.

13.2 Each party shall treat as confidential all non-public commercial, technical, and financial information disclosed by the other party in connection with the Agreement, and shall not disclose such information to third parties without prior written consent, except as required by law or for the purpose of enforcing rights under the Agreement.

14. EXPORT CONTROL AND COMPLIANCE

14.1 The Buyer acknowledges that the Goods may be subject to Nigerian export control laws and regulations, as well as the export control laws of the country of manufacture or the country of destination.

14.2 The Buyer shall:

  • (a) comply with all applicable export and import laws;

  • (b) not export, re-export, divert, or transfer the Goods to any destination, end-user, or end-use prohibited by applicable sanctions or export control regulations;

  • (c) provide all information required for export licensing and customs clearance; and

  • (d) indemnify Synkron against any losses arising from the Buyer's breach of export control obligations.

15. PRODUCT CHANGES AND DISCONTINUATION

15.1 Synkron and the relevant OEMs reserve the right to change specifications, designs, materials, and manufacturing processes without prior notice, provided that the delivered Goods substantially conform to the agreed description and perform the agreed functions.

15.2 If any Goods are discontinued during the term of the Agreement, Synkron shall use reasonable endeavours to offer suitable alternatives of equivalent or improved functionality.

16. GOVERNING LAW AND DISPUTE RESOLUTION

16.1 This Agreement shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

16.2 In the event of any dispute arising out of or in connection with the Agreement, the parties shall first attempt to resolve the dispute amicably through good faith negotiations between their respective senior management for a period of not less than thirty (30) days.

16.3 If the dispute is not resolved through negotiation:

  • (a) where the contract value exceeds Nigerian Naira Ten Million (NGN 10,000,000) or its equivalent, the dispute shall be finally resolved by arbitration under the Arbitration and Mediation Act 2023 and the rules of the Lagos Court of Arbitration (LCA);

  • (b) the seat of arbitration shall be Lagos, Nigeria;

  • (c) the arbitration shall be conducted in the English language;

  • (d) the tribunal shall consist of one (1) arbitrator, or three (3) arbitrators where the dispute value exceeds NGN 50,000,000 or its equivalent, or as otherwise agreed by the parties;

  • (e) the parties agree to keep the arbitration and all related proceedings confidential; and

  • (f) the arbitral award shall be final and binding on the parties, and judgment upon the award may be entered in any court of competent jurisdiction.

16.4 Where the dispute value does not exceed NGN 1,000,000, either party may refer the dispute to the Magistrate's Court or the Federal High Court, as appropriate, with jurisdiction in Lagos.

16.5 Nothing in this Clause 16 shall prevent either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction to protect its rights pending the resolution of the dispute.

16.6 Each party shall bear its own costs in connection with the negotiation phase. In arbitration or litigation, the prevailing party shall be entitled to recover reasonable costs, including legal fees, as determined by the tribunal or court.

17. GENERAL PROVISIONS

17.1 If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable under any applicable law, such provision shall be severed and the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17.2 No waiver by Synkron of any breach by the Buyer shall be effective unless in writing, and no waiver shall be deemed a waiver of any subsequent breach.

17.3 The Buyer may not assign or transfer its rights or obligations under the Agreement without Synkron's prior written consent. Synkron may assign its rights to payment and enforce its remedies without restriction.

17.4 A person who is not a party to the Agreement shall have no rights under the Agreement, except where expressly provided by Nigerian law.

17.5 These Terms and Conditions, together with the applicable quotation, order confirmation, and any written variations, constitute the entire agreement between the parties and supersede all prior agreements, understandings, and negotiations.

17.6 All notices under the Agreement shall be in writing and delivered by hand, registered post, courier, or email to the addresses specified in the order confirmation. Notices shall be deemed received:

  • (a) if delivered by hand or courier, on the date of delivery;

  • (b) if sent by registered post, five (5) days after posting; or

  • (c) if sent by email, on the next business day after sending, provided no delivery failure notification is received.

17.7 This Agreement is drawn up in the English language. In the event of any conflict between the English version and any translation, the English version shall prevail.

17.8 Clauses 7 (Title), 8 (Warranties), 9 (Liability), 12 (Intellectual Property), 13 (Data Protection), 16 (Dispute Resolution), and 17 (General) shall survive termination of the Agreement.

CONTACT

For questions regarding these Terms and Conditions, please contact:

Synkron West Africa Limited
Email: legal@synkron.africa
Website: www.synkron.africa

Last updated: 15.05.2026

© Synkron West Africa Limited. All rights reserved.

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